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Technical communication : process and product

Author: Sharon J Gerson; Steven M Gerson
Publisher: Upper Saddle River, N.J. : Prentice Hall, ©2008.
Edition/Format:   Print book : English : 6th edView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Sharon J Gerson; Steven M Gerson
ISBN: 9780136154754 0136154751
OCLC Number: 173683794
Description: xxx, 635 pages : illustrations ; 26 cm
Contents: TABLE OF CONTENTS CHAPTER 1 An Introduction to Technical Communication CHAPTER 2 The Communication Process CHAPTER 3 The Goals of Technical Communication CHAPTER 4 Recognizing and Involving AudienceChapter 5 Research and Documentation CHAPTER 6 Routine Correspondence: Memos, Letters, E-Mail Messages, and Instant Messaging CHAPTER 7 Employment Communication CHAPTER 8 Document Design CHAPTER 9 Graphics: Figures and Tables CHAPTER 10 Persuasive Communication CHAPTER 11 Technical Descriptions and Process Analyses CHAPTER 12 Instructions CHAPTER 13 Blogging, Online Help, and Website Design CHAPTER 14 Summarizing Technical Communication CHAPTER 15 Short, Informal Reports CHAPTER 16 Long, Formal ReportsCHAPTER 17 Proposals CHAPTER 18 Oral Communication APPENDIX Grammar, Punctuation, Mechanics, and Spelling Works CitedIndex
Responsibility: Sharon J. Gerson, Steven M. Gerson.
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