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Telecommunications skills

Author: Roberta Moore
Publisher: Mason, OH : Thomson/South-Western, ©2004.
Series: 10 hour series.
Edition/Format:   Print book : CD for computer   Computer File : English
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Genre/Form: Handbooks and manuals
Handbooks, manuals, etc
Document Type: Book, Computer File
All Authors / Contributors: Roberta Moore
ISBN: 0538726520 9780538726528
OCLC Number: 53232121
Notes: Includes index.
Description: 108 pages : illustrations ; 28 cm + 1 CD-ROM (4 3/4 in.).
Contents: 1. Telecommunications: A Connected World --
2. Telecommunications: Technology and Tools --
3. How Telecommunications Works --
4. How Networks Work --
5. Networks, People and Information --
6. Privacy and Security Issues --
7. Telcommunications in Business --
8. Telecommunications and Teamwork --
9. Telecommunications and Customer Service --
10. Careers in Telecommunications --
11. Review Questions.
Series Title: 10 hour series.
Responsibility: Roberta Moore.

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