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Telephone interpreting : a comprehensive guide to the profession

Author: Nataly Kelly
Publisher: Victoria, B.C. : Trafford, 2008.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
This comprehensive guide provides an in-depth view into the world of remote interpretation via telephone. It provides information for interpreters, educators, training professionals and consumers of interpreting services within the realms of health care, legal services, and numerous other telephone interpreting services.
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Document Type: Book
All Authors / Contributors: Nataly Kelly
ISBN: 1425185010 9781425185015
OCLC Number: 298462040
Description: xiii, 287 pages ; 23 cm
Contents: Introduction to telephone interpreting. A brief history of telephone interpreting ; How it works ; Industry trends --
Working as a telephone interpreter. Profile of the ideal candidate ; Finding employment as a telephone interpreter ; Home office vs. call center ; Working from a home office ; Quality in telephone interpreting --
Ethics and standards. Model code of ethics for telephone interpreting ; Model standards of practice for telephone interpreting ; Interpreting the standards : explanations & exceptions ; Model standards of practice : emergency situations ; Model standards of practice : emergency situations ; Model standards of practice : health care settings ; Model standards of practice : legal settings --
Practice scenarios. How to use the practice scenarios ; Practice scenarios : utilities ; Practice scenarios : travel and entertainment ; Practice scenarios : telecommunications ; Practice scenarios : finance ; Practice scenarios : insurance ; Practice scenarios : government ; Practice scenarios : health care ; Practice scenarios : legal --
Client considerations. Selecting a telephone interpreting provider ; Working effectively with telephone interpreters.
Responsibility: Nataly Kelly.

Abstract:

This comprehensive guide provides an in-depth view into the world of remote interpretation via telephone. It provides information for interpreters, educators, training professionals and consumers of interpreting services within the realms of health care, legal services, and numerous other telephone interpreting services.

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