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Telephone survey methodology

Author: Robert M Groves; American Association for Public Opinion Research.; American Statistical Association.; International Association of Survey Statisticians.
Publisher: New York : Wiley, 2001, ©1988.
Series: Wiley series in survey methodology.
Edition/Format:   Print book : Conference publication : English : Pbk. edView all editions and formats
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This major summary of research developments in telephone surveys discusses commercial survey settings, academic survey research, government statistical agencies and the results of household  Read more...

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Genre/Form: Conference papers and proceedings
Congresses
Material Type: Conference publication, Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Robert M Groves; American Association for Public Opinion Research.; American Statistical Association.; International Association of Survey Statisticians.
ISBN: 0471209562 9780471209560 0471622184 9780471622185
OCLC Number: 49190077
Notes: Papers from a conference held Nov. 8-11, 1987 at Charlotte, North Carolina and sponsored by the American Association for Public Opinion Research, the American Statistical Association, and the International Association of Survey Statisticians.
Description: xx, 581 pages : illustrations ; 24 cm.
Contents: Sect. A. Coverage of the Household Population by Telephones --
1. An Overview of Telephone Coverage / James T. Massey --
2. International Comparisons of Telephone Coverage / Dennis Trewin and Geoff Lee --
3. Trends in United States Telephone Coverage Across Time and Subgroups / Owen T. Thornberry, Jr. and James T. Massey --
4. Within-Household Coverage in RDD Surveys / David Maklan and Joseph Waksberg --
Sect. B. Sampling for Telephone Surveys --
5. Telephone Sampling Methods in the United States / James M. Lepkowski --
6. Implementing the Mitofsky-Waksberg Sampling Design with Accelerated Sequential Replacement / G.J. Burkheimer and J.R. Levinsohn --
7. Cutoff Rules for Secondary Calling in a Random Digit Dialing Survey / Charles H. Alexander --
8. Minimum Cost Sample Allocation for Mitofsky-Waksberg Random Digit Dialing / R.E. Mason and F.W. Immerman --
9. Weighting Adjustments for Random Digit Dialed Surveys / James T. Massey and Steven L. Botman --
10. Stratification of Prefix Areas for Sampling Rare Populations / Leyla Mahadjer --
11. Sampling Variance and Nonresponse Rates in Dual Frame, Mixed Mode Surveys / Monroe G. Sirken and Robert J. Casady --
Sect. C. Nonresponse in Telephone Surveys --
12. An Overview of Nonresponse Issues in Telephone Surveys / Robert M. Groves and Lars E. Lyberg --
13. Nonresponse: The UK Experience / Martin Collins, Wendy Sykes and Paul Wilson / [and others] --
14. Nonresponse Issues in Government Telephone Surveys / J. Douglas Drew, G. Hussain Choudhry and Lecily A. Hunter --
15. Survey Period Length, Unanswered Numbers, and Nonresponse in Telephone Surveys / Janice Sebold --
16. Effects of Interviewer Vocal Characteristics on Nonresponse / Lois Oksenberg and Charles Cannell --
Sect. D. Data Quality in Telephone Surveys --
17. Measuring Data Quality / Paul P. Biemer --
18. Data Quality in Telephone and Face to Face Surveys: A Comparative Meta-Analysis / Edith D. de Leeuw and Johannes van der Zouwen --
19. Effects of Mode of Interview: Experiments in the UK / Wendy Sykes and Martin Collins --
20. A Comparison of Response Effects in Self-Administered and Telephone Surveys / George F. Bishop, Hans-Juergen Hippler and Norbert Schwarz / [et al.] --
21. The Quality of Income Information in Telephone and Face to Face Surveys / Eszter Kormendi --
22. Searching for Causes of Interviewer Effects in Telephone Surveys / Lynne Stokes and Ming-Yih Yeh --
Sect. E. Computer-Assisted Telephone Interviewing --
23. Computer-Assisted Telephone Interviewing: A General Introduction / William L. Nicholls II --
24. The Design of CATI Systems: A Review of Current Practice / Reginald P. Baker and William L. Lefes --
25. Call Scheduling with CATI: Current Capabilities and Methods / Michael F. Weeks --
26. Questionnaire Design for CATI: Design Objectives and Methods / Carol C. House and William L. Nicholls II --
27. The Effects of CATI on Costs and Data Quality: A Comparison of CATI and Paper Methods in Centralized Interviewing / Gary Catlin and Susan Ingram --
Sect. F. Administration of Telephone Surveys --
28. Introduction: Administration of Telephone Surveys / Lars E. Lyberg --
29. Administrative Designs for Centralized Telephone Survey Centers: Implications of the Transition to CATI / Sandra H. Berry and Diane O'Rourke --
30. Observation of Behavior in Telephone Interviews / Charles Cannell and Lois Oksenberg --
31. A Comparison of Centralized CATI Facilities for an Agricultural Labor Survey / Robert T. Bass and Robert D. Tortora --
32. Administrative Issues in Mixed Mode Surveys / Don A. Dillman and John Tarnai.
Series Title: Wiley series in survey methodology.
Responsibility: edited by Robert M. Groves [and others].

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