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Theorizing crisis communication

Author: Timothy L Sellnow; Matthew W Seeger
Publisher: Chichester, West Sussex [England] ; Malden, MA : Wiley-Blackwell, 2013.
Series: Foundations of communication theory.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Summary:
"Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. This book: Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time ; Summarizes theories  Read more...
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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Timothy L Sellnow; Matthew W Seeger
ISBN: 9780470659298 0470659297 9780470659304 0470659300
OCLC Number: 812249606
Description: vii, 272 pages : illustrations, map ; 23 cm.
Contents: Introduction to Crisis Communication Theory. Defining Crisis ; Defining Communication ; Theory ; Plan for This Book Conclusion. --
Theories of Communication and Crisis Development. Assumptions of Stage Models ; Three-Stage Model ; Fink's Four-Stage Cycle ; Turner's Six-Stage Sequence of Failure in Foresight ; Crisis and Emergency Risk Communication ; Conclusion. --
Theories of Communication and Warning. Detection of Risks ; Functional Approaches to Communication and Warning ; Hear-Confirm-Understand-Decide-Respond Model ; Protective Action Decision Model ; Integrated Model of Food Recall ; Emerging Warning Systems ; Conclusion. --
Theories of Communication and Crisis Outcomes. Organizational Learning ; Sensemaking ; Organizational Legitimacy ; Situational Crisis Communication Theory ; Discourse of Renewal ; Conclusion. --
Theories of Communication and Emergency Response. Assumptions of Communication and Emergency Response ; Chaos Theory and Emergent Self-Organization ; Theories of Communication and Crisis Coordination ; Communication and Community Resilience ; Four-Channel Model of Communication ; Conclusion. --
Theories of Communication and Mediated Crises. News Framing Theory ; Focusing Events ; Uses and Gratifications Theory ; Crisis News Diffusion ; Diffusion of Innovations ; Conclusion. --
Theories of Influence and Crisis Communication. Apologia ; Image Repair ; Kategoria ; Dramatism ; Narrative Theory ; Conclusion. --
Theories of Communication and Risk Management. Mindfulness ; High Reliability Organizations ; Precautionary Principle ; Cultural Theory ; Risk Communication as Argument ; Conclusion. --
Theories of Crisis Communication and Ethics. Ethics ; Crisis Communication as an Ethical Domain ; Responsible Communication ; Significant Choice ; The Ethic of Care ; Virtue Ethics ; Justice ; Applications of Moral Theory to Crisis ; Conclusion. --
Using Theories of Crisis Communication. Minimization of Communication in an All-Hazards Approach ; The Practicality of Theory in Understanding Crisis Communication ; The Pathway for Inspiring Meaningful Change ; Successful Connections Linking Theory-Based Research and Practitioners ; Promising New Lines of Research ; Persistent Challenges ; A Final Word.
Series Title: Foundations of communication theory.
Responsibility: Timothy L. Sellnow and Matthew W. Seeger.
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Abstract:

Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development,  Read more...

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This is not a handbook for a crisis practitioner, but a rich resource for those interested in the theoretical underpinnings of communication before, during, and after a crisis. Summing Up. Read more...

 
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