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Theorizing crisis communication

Author: Timothy L Sellnow; Matthew W Seeger
Publisher: Chichester, West Sussex : Wiley-Blackwell, 2013.
Series: Foundations of communication theory.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time. Summarizes theories from such  Read more...
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Timothy L Sellnow; Matthew W Seeger
ISBN: 9781118485934 1118485939
OCLC Number: 828737001
Description: 1 online resource (vii, 272 p.) : ill., col. map.
Contents: Cover; Title page; Copyright page; Contents; Notes on Authors; 1: Introduction to Crisis Communication Theory; Defining Crisis; Defining Communication; Theory; Critiquing Theory; Plan for This Book; Conclusion; References; 2: Theories of Communication and Crisis Development; Assumptions of Stage Models; Three-Stage Model; Applications of the Three-Stage Model; Strengths and Weaknesses of the Three-Stage Model; Fink's Four-Stage Cycle; Applications of Fink's Four-Stage Cycle; Strengths and Weaknesses of Fink's Four-Stage Cycle; Turner's Six-Stage Sequence of Failure in Foresight. Applications of Turner's Six-Stage Sequence of Failure in ForesightStrengths and Weaknesses of Turner's Six-Stage Sequence of Failure in Foresight; Crisis and Emergency Risk Communication; Applications of CERC; Strengths and Weaknesses of CERC; Conclusion; References; 3: Theories of Communication and Warning; Detection of Risks; Functional Approaches to Communication and Warning; Hear-Confirm-Understand-Decide-Respond Model; Applications of the Hear-Confirm-Understand-Decide-Respond Model; Strengths and Weaknesses of the Hear-Confirm-Understand-Decide-Respond Model. Protective Action Decision ModelApplications of the PADM; Strengths and Weaknesses of the PADM; Integrated Model of Food Recall; Applications of the Integrated Model of Food Recall; Strengths and Weaknesses of the Integrated Model of Food Recall; Emerging Warning Systems; Conclusion; References; 4: Theories of Communication and Crisis Outcomes; Organizational Learning; Experience; Meaningful Change; Healing; Applications of Organizational Learning; Strengths and Weaknesses of Organizational Learning; Sensemaking; Cosmology Episode; Enactment; Selection; Retention; Applications of Sensemaking. Strengths and Weaknesses of SensemakingOrganizational Legitimacy; Legitimacy Gaps; Actional Legitimacy; Applications of Organizational Legitimacy; Strengths and Weaknesses of Organizational Legitimacy; Situational Crisis Communication Theory; Response Strategies; Evaluating Reputational Threat; Selecting a Crisis Response Strategy; Applications of SCCT; Strengths and Weaknesses of SCCT; Discourse of Renewal; Learning; Ethical Communication; Prospective versus Retrospective Vision; Effective Organizational Rhetoric; Applications of a Discourse of Renewal. Strengths and Weaknesses of a Discourse of RenewalConclusion; References; 5: Theories of Communication and Emergency Response; Assumptions of Communication and Emergency Response; Chaos Theory and Emergent Self-Organization; Applications of Chaos Theory; Strengths and Weakness of Chaos Theory; Theories of Communication and Crisis Coordination; Applications of Coordination Theory; Strengths and Weaknesses of Coordination Theory; Communication and Community Resilience; Applications of Community Resilience; Strengths and Weaknesses of Community Resilience; Four-Channel Model of Communication.
Series Title: Foundations of communication theory.
Responsibility: Timothy L. Sellnow and Matthew W. Seeger.
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