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The theory of culture-specific total quality management : quality management in Chinese regions

Author: Carlos Noronha; Palgrave Connect (Online service)
Publisher: Houndmills, Basingstoke, Hampshire ; New York : Palgrave, 2002.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Noronha, Carlos.
Theory of culture-specific total quality management.
Houndmills, Basingstoke, Hampshire ; New York : Palgrave, 2002
(DLC) 2002017696
(OCoLC)48837196
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Carlos Noronha; Palgrave Connect (Online service)
ISBN: 9780230512351 0230512356
OCLC Number: 313430396
Description: 1 online resource (xiv, 164 pages) : illustrations
Contents: Introduction --
Quality and TQM --
Values, Culture, Chinese Cultural Values --
The Theory of Culture-Specific TQM --
Research Methodology --
Data Analysis and Results --
Case Studies --
Summary & Conclusion.
Responsibility: Carlos Noronha.
More information:

Abstract:

This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

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