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The three pillars of public management : secrets of sustained success

Author: Ole Ingstrup; Paul Stanley Crookall
Publisher: Montreal [Que.] : McGill-Queen's University Press, ©1998.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"Based on the experiences of senior managers and a survey of top-performing public service organizations around the world, The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service. With an easy-to-read style, examples, and a checklist of questions at the end of each chapter, this book provides a framework for building and sustaining effective public  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Ingstrup, Ole.
Three pillars of public management.
Montreal ; Ithaca : McGill-Queen's University Press, ©1998
(DLC) 00340517
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Ole Ingstrup; Paul Stanley Crookall
ISBN: 9780773567610 0773567615
OCLC Number: 144085051
Description: 1 online resource (xi, 246 pages) : illustrations
Contents: ""Contents""; ""Acknowledgments""; ""1 Learning from the Best""; ""2 Studying the Best""; ""SECTION 1 AIM""; ""3 Mission""; ""4 Leadership""; ""5 Accountability""; ""SECTION 2 CHARACTER""; ""6 People""; ""7 Communication""; ""8 Trust""; ""SECTION 3 EXECUTION""; ""9 Management Tools""; ""10 Teamwork""; ""11 Change Management""; ""12 Final Thoughts""; ""Appendix A: Explorations""; ""Appendix B: Question Rankings""; ""Appendix C: Contributors to the Survey""; ""Appendix D: Research Method and Issues""; ""Notes""; ""Index""; ""A""; ""B""; ""C""; ""D""; ""E""; ""F""; ""G""; ""H""; ""J""; ""K"" ""L""""M""; ""N""; ""O""; ""P""; ""R""; ""S""; ""T""; ""U""; ""V""; ""W""; ""Y""; ""Z""; ""About the Authors""
Responsibility: Ole Ingstrup and Paul Crookall.
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Abstract:

Written especially for the public sector, but applicable beyond it, this book offers government managers insights that directly address public management. It offers tangible suggestions to improve  Read more...

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"The Three Pillars of Public Management makes a significant contribution to the field of public sector management, providing a framework for recognizing and improving effectiveness in public Read more...

 
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