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To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems

Author: Refael Hassin; Moshe Haviv
Publisher: Boston, MA : Springer US, 2003.
Series: International series in operations research & management science, 59.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
To Queue Or Not To Queue: Equilibrium Behavior in Queueing Systems focuses on the highly interesting, practical viewpoint of customer behavior and its effect on the performance of the queueing system. The book's objectives are threefold: (1) It is a comprehensive survey of the literature on equilibrium behavior of customers and servers in queueing systems. The literature is rich and considerable, but lacks  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Refael Hassin; Moshe Haviv
ISBN: 9781461503590 1461503590 1402072031 9781402072031
OCLC Number: 852789389
Description: 1 online resource (xii, 191 pages).
Contents: 1. Introduction --
1.1 Basic concepts --
1.2 Threshold strategies --
1.3 Costs and objectives --
1.4 Queueing theory preliminaries --
1.5 A shuttle example --
1.6 Non-stochastic models --
2. Observable Queues --
2.1 Naor's model --
2.2 The LCFS-PR model --
2.3 Social optimization --
2.4 Profit maximization --
2.5 Heterogeneous customers --
2.6 Non-FCFS queues without reneging --
2.7 Discounting --
2.8 State dependent pricing --
2.9 Waiting for the right server --
2.10 Non-exponential service requirements --
2.11 Related literature --
3. Unobservable Queues --
3.1 Identical customers --
3.2 Observable vs. unobservable queues --
3.3 Heterogeneous service values --
3.4 Heterogeneous service values and time costs --
3.5 Customers know their demand --
3.6 Finite buffer --
3.7 Multi-server models --
3.8 Queueing networks --
3.9 Related literature --
4. Priorities --
4.1 Observable queues --
4.2 Unobservable queues --
4.3 Discriminatory processor sharing --
4.4 Incentive compatible prices --
4.5 Bribes and auctions --
4.6 Class decision --
4.7 Related literature --
5. Reneging and Jockeying --
5.1 Reneging in observable queues --
5.2 Reneging in unobservable queues --
5.3 Jockeying --
5.4 Related literature --
6. Schedules and Retrials --
6.1 Waiting time auctions --
6.2?/M/1 --
6.3 Arrivals to scheduled batch service --
6.4 Retrials --
6.5 Related literature --
7. Competition among Servers --
7.1 Unobservable queues with heterogeneous time values --
7.2 Unobservable queues with heterogeneous values of service --
7.3 Observable queues --
7.4 Price and priority competition --
7.5 Search among competing servers --
7.6 Information based competition --
7.7 Related literature --
8. Service Rate Decisions --
8.1 Heterogeneous service values --
8.2 Service rate at a fixed price --
8.3 Bribes and auctions --
8.4 Asymmetric information --
8.5 Observable vs. unobservable queues --
8.6 Co-production --
8.7 Competition among servers --
8.8 Capacity expansion --
8.9 Related literature.
Series Title: International series in operations research & management science, 59.
Responsibility: by Refael Hassin, Moshe Haviv.

Abstract:

Other goals are to edit the known results in a unified manner, classify them and identify where and how they relate to each other, and fill in some gaps with new results. we have highlighted the  Read more...

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From the reviews:"The book enriches the literature on equilibrium of customers and servers in queuing systems, and it reviews the existing literature. On the other hand, it edits the known results in Read more...

 
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