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Tool-supported innovation management in service ecosystems

Author: Christoph Riedl
Publisher: Germany : Gabler Verlag, ©2011.
Series: Gabler research.; Gabler Edition Wissenschaft., Informationsmanagement und computer aided team.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Publication:Springer e-books.
Summary:
Electronic services delivered over the Internet are gaining importance in the business world and give rise to the "Internet of services" and "service ecosystems." Now, a challenging question emerges: How can we develop new and innovative services in these networked environments? Christoph Riedl elaborates conceptual solutions and tool support to address this challenge. The author draws on the fields of new service  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Printed edition:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Christoph Riedl
ISBN: 9783834968029 3834968021 9783834930248 3834930245
OCLC Number: 745969301
Description: 1 online resource (xxxiii, 300 pages).
Contents: What Makes E-Services Different?; Open Innovation in Service Ecosystems; Idea Ontology; Prototype Development; Idea Rating Mechanisms
Series Title: Gabler research.; Gabler Edition Wissenschaft., Informationsmanagement und computer aided team.
Responsibility: Christoph Riedl ; with a foreword by Prof. Dr. Helmut Krcmar.

Abstract:

Electronic services delivered over the Internet are gaining importance in the business world and give rise to the "Internet of services" and "service ecosystems." Now, a challenging question emerges: How can we develop new and innovative services in these networked environments? Christoph Riedl elaborates conceptual solutions and tool support to address this challenge. The author draws on the fields of new service development and open innovation, in particular building on online communities. Based on the design science paradigm, the author offers guidelines how tool support for online innovation communities can be developed.

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