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Total quality management as a holistic management concept : the European model for business excellence

Author: Klaus J Zink
Publisher: Berlin : Springer, 1998.
Edition/Format:   Print book : GermanView all editions and formats
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Document Type: Book
All Authors / Contributors: Klaus J Zink
ISBN: 3540639586 9783540639589
OCLC Number: 231713928
Notes: Literaturverz. S. 325 - 346.
Description: IX, 355 Seiten : Diagramme
Responsibility: Klaus J. Zink.

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