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Touchpoints : creating powerful leadership connections in the smallest of moments

Author: Douglas R Conant; Mette Norgaard
Publisher: San Francisco, CA : Jossey-Bass, ©2011.
Series: Warren Bennis signature series.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:

A fresh, effective, and enduring way to lead starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome.

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Genre/Form: Guides, manuels, etc
Document Type: Book
All Authors / Contributors: Douglas R Conant; Mette Norgaard
ISBN: 9781118004357 1118004353
OCLC Number: 772697768
Notes: Includes index.
Awards: Commended for Axiom Business Book Awards (Leadership) 2012
Description: xxxi, 173 p.
Contents: The power of touchpoints: the action is in the interaction --
The commitment to mastery: the choice is yours --
Use your head: the commitment to inquiry --
Use your heart: the commitment to reflection --
Use your hands: the commitment to practice --
Mastering the touch: how can I help? --
Recommended reading.
Series Title: Warren Bennis signature series.
Responsibility: Douglas R. Conant, Mette Norgaard.

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