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Toxic emotions at work and what you can do about them

Author: Peter J Frost
Publisher: Boston : Harvard Business School Press, ©2007.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.
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Additional Physical Format: Online version:
Frost, Peter J.
Toxic emotions at work and what you can do about them.
Boston : Harvard Business School Press, ©2007
(OCoLC)894801135
Document Type: Book
All Authors / Contributors: Peter J Frost
ISBN: 9781422102855 1422102858
OCLC Number: 122258014
Description: xiv, 251 pages ; 25 cm
Contents: 1. Emotional pain in organizations --
2. Sources of toxicity in organizations --
3. The work of the toxin handler --
4. The toll on toxin handlers --
5. Healing the handlers --
6. At the interface : what handlers and their organizations can do --
7. Leaders handling pain --
8. The compassionate company : architecting responses to pain --
9. Looking through the lens of pain.
Responsibility: Peter J. Frost.

Abstract:

Argues that the way an organization responds to pain determines whether it remains toxic or becomes generative, whether it endures as a debilitating poison or is transformed into a force for healthy  Read more...

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