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Transformation of safety culture on the San Antonio Service Unit of Union Pacific Railroad.

Author: Michael K ZuschlagJoyce M RanneyMichael K CoplenMichael A HarnarJohn A. Volpe National Transportation Systems Center (U.S.)All authors
Publisher: Washington, D.C. : U.S. Dept. of Transportation, Federal Railroad Administration, Office of Railroad Policy and Development, [2012]
Edition/Format:   eBook : Document : National government publication : EnglishView all editions and formats
Summary:
"The Federal Railroad Administration conducted a pilot of Clear Signal for Action (CSA), a risk reduction process that combines peer-to-peer feedback, continuous improvement, and safety leadership development. An independent formative and summative evaluation of the pilot using qualitative and quantitative measures found that CSA can be implemented on the railroad despite the historical mistrust between labor and  Read more...
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Additional Physical Format: Paper version:
Transformation of safety culture on the San Antonio Service Unit of Union Pacific Railroad
(OCoLC)826869496
Material Type: Document, Government publication, National government publication, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Michael K Zuschlag; Joyce M Ranney; Michael K Coplen; Michael A Harnar; John A. Volpe National Transportation Systems Center (U.S.); United States. Federal Railroad Administration. Office of Railroad Policy and Development.; United States. Federal Railroad Administration. Office of Research and Development.
OCLC Number: 819548854
Notes: "Performing Organization Report Number: DOT-VNTSC-FRA-10-07"--Technical report documentation page.
"DOT/FRA/ORD-12/16."
"October 2012."
"Sponsoring/Monitoring Agency: U.S. Department of Transportation, Federal Railroad Administration, Office of Research and Development"--Technical report documentation page.
"Authors: Michael K. Zuschlag, Joyce M. Ranney, Michael K. Coplen, and Michael A. Harnar"--Technical report documentation page.
"Program Manager: Michael Coplen"--Technical report documentation page.
"Performing Organization: U.S. Department of Transportation, John A. Volpe National Transportation Systems Center"--Technical report documentation page.
Title from PDF cover page (viewed November 28, 2012).
Description: 1 online resource (x, 199 pages) : illustrations (some color), maps
Details: System requirements: Adobe Acrobat Reader.; Mode of access: World Wide Web.

Abstract:

"The Federal Railroad Administration conducted a pilot of Clear Signal for Action (CSA), a risk reduction process that combines peer-to-peer feedback, continuous improvement, and safety leadership development. An independent formative and summative evaluation of the pilot using qualitative and quantitative measures found that CSA can be implemented on the railroad despite the historical mistrust between labor and management. It is helpful if the site for CSA is open to change and local and external leadership support the process. Over two years, the site with the CSA process experienced improved labor-management relations and an approximately 80 percent decrease in at-risk behaviors. The CSA process was associated with a 79 percent decrease in engineer decertification rates, and an 81 percent decrease in the rate of derailments and other incidents. Comparison locations showed no decreases on these safety measures. Sustaining CSA at a site depends on ongoing cooperation between labor and management to effectively resolve sensitivity issues related to the CSA implementation, both protecting the integrity of the worker's process and addressing management concerns. The experience of demonstration suggests that CSA can be effective in promoting a transformation in the broader organization toward more proactive, nondisciplinary approaches to safety."--Technical report documentation page.

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