RT Book, Whole DB /z-wcorg/ DS http://worldcat.org ID 166454312 LA English T1 Transforming health care management : integrating technology strategies A1 Barrick, Ivan J., PB Jones and Bartlett Publishers PP Sudbury, Mass. YR 2009 SN 9780763744502 0763744506 AB Using straightforward, accessible language, this resource is a comprehensive primer on the most progressive tools and techniques currently used for assessing healthcare systems and healthcare process effectiveness. Typically these tools are embedded in programs such as Total Quality Management, continuous process improvement, process reengineering, protocol redesign, or most recently, Six Sigma and organizational transformation. The bood presents an integrated, multi-disciplinary approach while focusing on fundamental concepts. It is written to prepare the reader to design, implement, manage, operate, monitor or improve technology, processes, and programs and is an ideal text for those studying healthcare information technology, operations research, systems analysis, process improvement, or informatics.