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Transforming performance measurement : rethinking the way we measure and drive organizational success

Author: Dean R Spitzer
Publisher: New York : American Management Association, ©2007.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization."--Jacket.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Spitzer, Dean R.
Transforming performance measurement.
New York : American Management Association, ©2007
(DLC) 2006020651
(OCoLC)70219856
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Dean R Spitzer
ISBN: 9780814430095 0814430090
OCLC Number: 123303923
Description: 1 online resource (xiv, 288 pages) : illustrations
Contents: Why measurement is so powerful --
When measurement goes bad --
Why measurement goes bad --
Beginning the transformation --
Creating a positive context of measurement --
The focus of measurement --
The integration of measurement --
The interactivity of measurement --
Measurement leadership --
Learning about and from measurement --
The uses and abuses of measurement technology --
Performance measurement maturity --
Transformational measures --
Transformational measurement action plans.
Responsibility: Dean R. Spitzer.
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Abstract:

Accurately measuring performance - of individuals, departments, projects, and initiatives - is the single best way to ensure strong, sustainable results. But many organizations have flawed or  Read more...

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