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A transportation executive's guide to organizational improvement

Author: T J Brown; Oasis Consulting Services.; American Association of State Highway and Transportation Officials.
Publisher: Washington, DC : AASHTO, ©2007.
Edition/Format:   Print book : English
Database:WorldCat
Summary:
The intent of this research is to assist departments of transportation (DOTs) in identifying and pursuing opportunities for enhancing organizational performance. The research involved asking DOTs, via written surveys and site visits to selected agencies, to describe their organizational improvement programs and practices and to assess the impact of these methods on performance. The information gathered serves to  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: T J Brown; Oasis Consulting Services.; American Association of State Highway and Transportation Officials.
ISBN: 9781560513575 1560513578
OCLC Number: 123192681
Notes: "February 2007."
"Publication code: TEG01-1"--Page 4 of cover.
A different version of the report published by Transportation Research Board is available online from the TRB website.
Description: viii, 120 pages : illustrations ; 28 cm
Contents: Introduction --
Best practices in state DOTs --
Leadership implications --
showcase of exemplary programs and practices --
Summary and analysis of survey results --
Appendices.
Responsibility: [T.J. Brown [and others]].

Abstract:

The intent of this research is to assist departments of transportation (DOTs) in identifying and pursuing opportunities for enhancing organizational performance. The research involved asking DOTs, via written surveys and site visits to selected agencies, to describe their organizational improvement programs and practices and to assess the impact of these methods on performance. The information gathered serves to document many specific "best practices" so that any DOT's desire to benchmark particular areas of interest can be expedited. The most important purpose of this research, however, is to provide a guide for CEOs and senior leaders to improve organizational performance. To achieve this purpose we searched for common themes among the DOTs that reported the greatest strengths in their approaches to improvement.

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