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Trends in the telephone call centre industry

Author: Richard Vincent; Larry E McKeown; Statistics Canada. Service Industries Division.
Publisher: Ottawa : Statistics Canada, 2008.
Series: Research paper (Statistics Canada); Analytical paper series (Statistics Canada. Service Industries Division : Online), no. 053.
Edition/Format:   eBook : Document : National government publication : EnglishView all editions and formats
Database:WorldCat
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Genre/Form: Electronic books
Statistics
Material Type: Document, Government publication, National government publication, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Richard Vincent; Larry E McKeown; Statistics Canada. Service Industries Division.
ISBN: 9780662472070 0662472071
OCLC Number: 217140637
Notes: Archived by Library and Archives Canada.
Description: 1 online resource (7 pages) : illustrations, digital file.
Series Title: Research paper (Statistics Canada); Analytical paper series (Statistics Canada. Service Industries Division : Online), no. 053.
Responsibility: by Richard Vincent and Larry McKeown.
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