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True stories of driver turnover : translating the drivers perspective

Author: James J DePillo; Stan Poduch
Publisher: Clifton Park, NY : Thomson Delmar Learning, ©2006.
Edition/Format:   Print book : English
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: James J DePillo; Stan Poduch
ISBN: 1418011045 9781418011048
OCLC Number: 61309490
Description: ix, 145 pages : illustrations ; 28 cm + 1 Field guide (vi, 36 pages : illustrations ; 23 cm)
Contents: Preface, Overview, What the Literature Said, Driver Interaction Points, Stories From the Road, A Drivers Needs, The Driver Response Process, Futurizing, A Quick Reference Guide, What To Remember, Tools
Responsibility: James J. DePillo, Stan Poduch.
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Preface, Overview, What the Literature Said, Driver Interaction Points, Stories From the Road, A Driver's Needs, The Driver Response Process, Futurizing, A Quick Reference Guide, What To Remember, Read more...

 
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