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Trust and loyalty in electronic commerce : an agency theory perspective

Author: Zeinab Karake-Shalhoub
Publisher: Westport, CT : Quorum Books, 2002.
Edition/Format:   Book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Zeinab Karake-Shalhoub
ISBN: 1567204724 9781567204728
OCLC Number: 49305849
Description: xi, 223 p. ; 24 cm.
Contents: Foreword / John R. Petty --
Establishing the Context --
Trust in Electronic Commerce --
Electronic Commerce: A Review --
Information Technology, Agency Theory, and Control --
Methodology and Development of Hypotheses --
Empirical Investigation.
Responsibility: Zeinab Karake-Shalhoub ; forward by John R. Petty.
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