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Trust matters for organisational and personal success

Author: Sally Bibb; Jeremy Kourdi
Publisher: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2004.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This book explains what can be achieved when trust is present, what can happen when it's not and how to develop a strong culture of trust within an organization. It also examines trust in society and in business relationships and how this is critical for business success.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Bibb, Sally, 1963-
Trust matters for organisational and personal success.
Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2004
(DLC) 2004044363
(OCoLC)54356445
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sally Bibb; Jeremy Kourdi
ISBN: 0230508332 9780230508330
OCLC Number: 69665756
Description: 1 online resource (xiv, 178 pages)
Contents: Preface --
Building Bridges or Walls? --
The Power of Trust --
The Cost of Lost Trust --
The Great Destroyers of Trust --
How Leaders Build Trust --
Trust Matters in Business --
Building Customer Trust --
Trust in Times of Change --
Building a Culture of Trust --
Measuring Trust --
Attitudes to Trust --
Final Word: The Basic Laws of Trust --
Appendix: Trust Survey.
Other Titles: Trust matters
Responsibility: Sally Bibb and Jeremy Kourdi.
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Abstract:

This book explains what can be achieved when trust is present, what can happen when it's not and how to develop a strong culture of trust within an organization. It also examines trust in society and in business relationships and how this is critical for business success.

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