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Ultimate customer service : customer service essentials for loyal customers

Author: Mark Sanborn; Shep Hyken; Zig Ziglar; Blackstone Audio, Inc.; Made for Success (Firm)
Publisher: [Ashland, OR] : Blackstone Audio, [2011]
Series: Made for Success collection.
Edition/Format:   Audiobook on CD : CD audio   Visual material   Book : English : UnabridgedView all editions and formats
Database:WorldCat
Summary:
Utilizing the extraordinary practices found at Starbucks, Nordstrom's, and the Ritz Carlton, Made for Success presents the quintessential guide to customer service improvement.
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Details

Genre/Form: Audiobooks
Material Type: Audio book, etc., Videorecording
Document Type: Sound Recording, Book, Visual material
All Authors / Contributors: Mark Sanborn; Shep Hyken; Zig Ziglar; Blackstone Audio, Inc.; Made for Success (Firm)
ISBN: 9781441783097 1441783091 9781441783103 1441783105
OCLC Number: 668945166
Notes: Title from web page.
Compact discs.
Duration: 14:12:00.
"Tracks Every 3 Minutes for Easy Bookmarking"--Container.
Credits: Produced by Made for Success, Inc.
Performer(s): Featuring Mark Sanborn, Shep Hyken, and Zig Ziglar.
Description: 12 audio discs (approximately 14.2 hr.) : digital ; 4 3/4 in.
Series Title: Made for Success collection.
Responsibility: Made for Success.

Abstract:

Utilizing the extraordinary practices found at Starbucks, Nordstrom's, and the Ritz Carlton, Made for Success presents the quintessential guide to customer service improvement.

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