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Unboxing IT : a look inside the information technology black box

Author: Christopher McCay
Publisher: Lanham : Rowman & Littlefield, [2016]
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"All of us understand the basics of how a fuse box works or how to plunge a toilet, and with this book you will learn those equivalents in the IT world. This book will give a basic understanding of the various disciplines that exist within the IT world, some of the thought processes behind the methodologies IT professionals follow, and touch on some of the realities of living in a truly technological wonderland."
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Genre/Form: Popular works
Additional Physical Format: Online version:
McCay, Christopher.
Unboxing IT.
Lanham : Rowman & Littlefield, [2016]
(DLC) 2016008079
Document Type: Book
All Authors / Contributors: Christopher McCay
ISBN: 9781475822113 1475822111 9781475822120 147582212X
OCLC Number: 939911176
Description: xviii, 135 pages ; 24 cm
Contents: I. The dimensions of the box --
1. History of IT --
2. Talking tech --
II. What's in the box --
3. What do organization and IT want from each other? --
4. Communicating with the organization --
5. What numbers to watch --
III. The walls of the box --
6. Hardware --
7. Software --
8. Networks --
9. Help desk --
IV. How do we build the box? --
10. Project management and methodologies --
11. Process improvement --
12. Risk management --
13. Vendor management --
14. Security --
V. Who holds the box? --
15. Staffing --
VI. Your personal box --
16. Living a digital life and IT consumerization --
17. Future watching --
VII. Closing the box --
18. Conclusion.
Responsibility: Christopher McCay.

Abstract:

"All of us understand the basics of how a fuse box works or how to plunge a toilet, and with this book you will learn those equivalents in the IT world. This book will give a basic understanding of the various disciplines that exist within the IT world, some of the thought processes behind the methodologies IT professionals follow, and touch on some of the realities of living in a truly technological wonderland."

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Publisher Synopsis

McCay, director of information technology at Brailsford & Dunlavey, Inc., takes readers on a delightful, insightful journey through the world of information technology (IT) by highlighting technology Read more...

 
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