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Understanding customer needs : software QFD and the voice of the customer

Author: Bijay K Jayaswal; Peter C Patton; Richard E Zultner
Publisher: Upper Saddle River, N.J. : Prentice Hall, 2007.
Series: Short cut.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Bijay K Jayaswal; Peter C Patton; Richard E Zultner
ISBN: 9780132351348 013235134X
OCLC Number: 123904769
Description: 1 online resource.
Series Title: Short cut.
Other Titles: Design for trustworthy software compilation
Responsibility: by Bijay K. Jayaswal, Peter C. Patton, with Richard E. Zultner.

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