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|Additional Physical Format:||Print version:
Bruce, Peter J.
Understanding decision-making processes in airline operations control.
Farnham, Surrey, England ; Burlington, VT : Ashgate, c2011
|Material Type:||Document, Internet resource|
|Document Type:||Internet Resource, Computer File|
|All Authors / Contributors:||
Peter J Bruce
|Description:||1 online resource (xvii, 190 p.) : ill.|
|Contents:||Contents: Preface; Part I Background and Underlying Theory: Introduction; Decision-making; Decision-making styles; Situation awareness; Expertise. Part II Examining Decision-Making Processes of OCC Controllers: Designing the study; The international simulations; The domestic simulations; Conclusions and implications for OCCs; References; Appendices; Index.|
|Responsibility:||by Peter J. Bruce.|
'An excellent study which underlines the complexity of airline operations and, most importantly, the potential effectiveness of airline operational control centres (OCC) which have to respond to