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Understanding decision-making processes in airline operations control

Author: Peter J Bruce
Publisher: Farnham, Surrey, England ; Burlington, VT : Ashgate, ©2011.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
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Understanding Decision-Making Processes in Airline Operations Control focuses on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Bruce, Peter J.
Understanding decision-making processes in airline operations control.
Farnham, Surrey, England ; Burlington, VT : Ashgate, c2011
(DLC) 2011016245
(OCoLC)728102112
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Peter J Bruce
ISBN: 9781409411499 1409411494
OCLC Number: 759159960
Description: 1 online resource (xvii, 190 p.) : ill.
Contents: Contents: Preface; Part I Background and Underlying Theory: Introduction; Decision-making; Decision-making styles; Situation awareness; Expertise. Part II Examining Decision-Making Processes of OCC Controllers: Designing the study; The international simulations; The domestic simulations; Conclusions and implications for OCCs; References; Appendices; Index.
Responsibility: by Peter J. Bruce.
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'An excellent study which underlines the complexity of airline operations and, most importantly, the potential effectiveness of airline operational control centres (OCC) which have to respond to Read more...

 
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