详细书目
| 材料类型: | 互联网资源 |
|---|---|
| 文件类型: | 书, 互联网资源 |
| 所有的著者/提供者: |
Matthew L Saxton; John V Richardson |
| ISBN: | 0125877803 9780125877800 |
| OCLC号码: | 49794688 |
| 描述: | xviii, 208 p. : ill. ; 24 cm. |
| 内容: | 1. Multilevel Nature of Reference Service -- 2. Defining and Modeling Reference Service -- 3. Evaluating and Measuring Reference Service -- 4. Multilevel Modeling and Reference Service Evaluation -- 5. Data Analysis and Findings -- 6. Conclusions and Implications -- 7. Systems Analysis of the Reference Process -- App. A. Instruments -- App. B. Descriptive Statistics -- App. C. Correlation Matrices -- App. D. Dependent and Independent Variables Used in the Study of Reference Service. |
| 丛书名: | Library and information science (New York, N.Y.) |
| 责任: | Matthew L. Saxton, John V. Richardson, Jr. |
| 更多信息: |
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添加标签 目的是为 "Understanding reference transactions : transforming an art into a science".
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