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Understanding variation : the key to managing chaos

Author: Donald J Wheeler
Publisher: Knoxville, Tenn. : SPC Press, ©2000.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Database:WorldCat
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Donald J Wheeler
ISBN: 0945320531 9780945320531
OCLC Number: 43697523
Notes: "This edition includes three new appendices and an index that were not in the original version"--Page ix.
Description: x, 158 pages : illustrations ; 23 cm
Responsibility: Donald J. Wheeler.

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