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Understanding variation : the key to managing chaos

Author: Donald J Wheeler
Publisher: Knoxville, Tenn. : SPC Press, ©2000.
Edition/Format:   Book : English : 2nd edView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Donald J Wheeler
ISBN: 0945320531 9780945320531
OCLC Number: 43697523
Notes: "This edition includes three new appendices and an index that were not in the original version"--p. ix.
Description: x, 158 p. : ill. ; 23 cm.
Responsibility: Donald J. Wheeler.
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