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Understanding your users : a practical guide to user requirements methods, tools, and techniques

Author: Catherine Courage; Kathy Baxter
Publisher: San Francisco, CA : Morgan Kaufmann Publishers, ©2005.
Series: Morgan Kaufmann series in interactive technologies.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Summary:
"Today many companies are employing a user centered design (UCD) process, but for many companies, usability begins and ends with the usability test. This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important. Understanding users' requirements is critical to the development of a successful product.".
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Catherine Courage; Kathy Baxter
ISBN: 1558609350 9781558609358
OCLC Number: 57168710
Description: xxviii, 780 p. : ill. ; 24 cm.
Contents: Introduction to user requirements --
Before you choose an activity : learning about your product and users --
Ethical and legal considerations --
Setting up facilities for your user requirements activity --
Preparing for your user requirements activity --
During your user requirements activity --
Interviews --
Surveys --
Wants and needs analysis --
Card sorting --
Group task analysis --
Focus groups --
Studies --
Concluding your activity.
Series Title: Morgan Kaufmann series in interactive technologies.
Responsibility: Catherine Courage and Kathy Baxter.
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Abstract:

A how-to guide on usability in the real world. It focuses on the 'user requirements gathering' stage of product development and provides a variety of techniques. It covers various significant  Read more...

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"I wish I'd had this book ten years ago; it would have saved me an awful lot of time. It's the kind of eminently practical guide that I really appreciate, and the case studies are excellent. I highly Read more...

 
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