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Understanding your users : a practical guide to user requirements methods, tools, and techniques

Autor: Catherine Courage; Kathy Baxter
Verlag: San Francisco, CA : Morgan Kaufmann Publishers, ©2005.
Serien: Morgan Kaufmann series in interactive technologies.
Ausgabe/Medienart   Gedrucktes Buch : EnglischAlle Ausgaben und Medienarten anzeigen
Zusammenfassung:
"Today many companies are employing a user centered design (UCD) process, but for many companies, usability begins and ends with the usability test. This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important. Understanding users' requirements is critical to the development of a successful product."
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Medienart: Internetquelle
Dokumenttyp Buch, Internet-Ressource
Alle Autoren: Catherine Courage; Kathy Baxter
ISBN: 1558609350 9781558609358
OCLC-Nummer: 57168710
Beschreibung: xxviii, 780 pages : illustrations ; 24 cm.
Inhalt: Introduction to user requirements --
Before you choose an activity : learning about your product and users --
Ethical and legal considerations --
Setting up facilities for your user requirements activity --
Preparing for your user requirements activity --
During your user requirements activity --
Interviews --
Surveys --
Wants and needs analysis --
Card sorting --
Group task analysis --
Focus groups --
Studies --
Concluding your activity.
Serientitel: Morgan Kaufmann series in interactive technologies.
Verfasserangabe: Catherine Courage and Kathy Baxter.
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Abstract:

"Today many companies are employing a user centered design (UCD) process, but for many companies, usability begins and ends with the usability test. This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important. Understanding users' requirements is critical to the development of a successful product."

"Understanding Your Users is an easy to read, easy to implement, how-to guide on usability in the real world. It focuses on the "user requirements gathering" stage of product development and it provides a variety of techniques, many of which may be new to usability professionals. For each technique, readers will learn how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. The techniques can be used together to form a complete picture of the users' requirements or they can be used separately to address specific product questions.

These methods have helped product teams understand the value of user requirements gathering by providing insight into how users work and what they need to be successful at their tasks."--Jacket.

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"I wish I'd had this book ten years ago; it would have saved me an awful lot of time. It's the kind of eminently practical guide that I really appreciate, and the case studies are excellent. I highly Weiterlesen…

 
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