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U.S. Customs and Border Protection: progress and challenges in recruiting, hiring, and retaining law enforcement personnel : report to congressional requesters.

Author: Rebecca Gambler; United States. Government Accountability Office,
Publisher: [Washington, D.C.] : United States Government Accountability Office, 2018.
Edition/Format:   eBook : Document : National government publication : English
Summary:
CBP is responsible for securing U.S. borders and employs nearly 45,000 law enforcement officers across its three operational components at and between U.S. ports of entry, in the air and maritime environment, and at certain overseas locations. In recent years, CBP has not attained target staffing levels for its law enforcement positions, citing high attrition rates in some locations, a protracted hiring process, and  Read more...
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Details

Genre/Form: Online resources
Material Type: Document, Government publication, National government publication, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Rebecca Gambler; United States. Government Accountability Office,
OCLC Number: 1042247514
Notes: "June 2018."
"GAO-18-487."
Description: 1 online resource (iii, 66 pages) : color illustrations, color photographs
Contents: Background. ---
CBP has enhanced its recruitment efforts and applications for law enforcement officer positions have increased. --
CBP has taken steps to improve its hiring process, but the process remains lengthy. --
CBP has enhanced its retention efforts, but does not systematically collect and analyze data on departing law enforcement personnel. --
Conclusions. --
Recommendations for executive action. --
Agency comments and our evaluation. --
Appendices.
Other Titles: Progress and challenges in recruiting, hiring, and retaining law enforcement personnel

Abstract:

CBP is responsible for securing U.S. borders and employs nearly 45,000 law enforcement officers across its three operational components at and between U.S. ports of entry, in the air and maritime environment, and at certain overseas locations. In recent years, CBP has not attained target staffing levels for its law enforcement positions, citing high attrition rates in some locations, a protracted hiring process, and competition from other law enforcement agencies. GAO was asked to review CBP's efforts to recruit, hire, and retain law enforcement personnel. This report examines CBP's efforts to (1) recruit qualified law enforcement officers, (2) more efficiently hire law enforcement applicants, and (3) retain law enforcement officers. GAO recommends that CBP systematically collect and analyze data on departing law enforcement officers and use this information to inform retention efforts. DHS concurred with this recommendation.

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