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Usability testing for library websites : a hands-on guide

Author: Elaina Norlin; CM! Winters
Publisher: Chicago : American Library Association, ©2002.
Series: ALA editions.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Unless you're the librarian who set them up, online library services can be hard to navigate. In fact, many users give up in frustration without ever finding what they're looking for. As libraries increasingly use the Web to deliver both in-house and remote services online, it is critical that their sites be engaging, easy to navigate, and created with the end user - the library customer - in mind." "This  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Elaina Norlin; CM! Winters
ISBN: 0838935117 9780838935118
OCLC Number: 47273132
Description: ix, 69 pages : illustrations ; 23 cm.
Contents: Foundations of usability testing --
Web design guidelines --
Getting buy-in --
Preassessment and planning --
Preparing and evaluating the usability test --
Usability testing example.
Series Title: ALA editions.
Other Titles: Usability testing for library Web sites
Responsibility: Elaina Norlin, CM! Winters.

Abstract:

This guide aims to help both experts and beginners to determine how well their Websites are performing for their customers. Applying the best practices of usability testing, you should learn how easy  Read more...

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..".buy this book if you are just starting out..." ..".presents the fundamentals of developing a project, including basic web design guidelines, collaboration for staff buy-in on redesigns, Read more...

 
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