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Les Usagers du service public

Author: Gilles Jeannot
Publisher: Paris : Presses universitaires de France, 1998.
Series: Que sais-je?, 3359.
Edition/Format:   Print book : FrenchView all editions and formats
Summary:
Le service public connaît une mutation dont l'usager est l'enjeu. Ainsi, cet ouvrage montre comment l'usager est devenu le point de mire des réformes du service public qui se succèdent depuis 1985, en étudiant l'histoire de la notion d'usager, les réformes de la gestion du service public et l'histoire de la relation usager/citoyen.
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Document Type: Book
All Authors / Contributors: Gilles Jeannot
ISBN: 2130490611 9782130490616
OCLC Number: 39906461
Description: 126 p. ; 18 cm.
Series Title: Que sais-je?, 3359.
Responsibility: Gilles Jeannot ...
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Abstract:

Le service public connaît une mutation dont l'usager est l'enjeu. Ainsi, cet ouvrage montre comment l'usager est devenu le point de mire des réformes du service public qui se succèdent depuis 1985, en étudiant l'histoire de la notion d'usager, les réformes de la gestion du service public et l'histoire de la relation usager/citoyen.

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Linked Data


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   schema:about <http://experiment.worldcat.org/entity/work/data/359565000#Topic/services_publics_usager> ; # services publics--usager
   schema:about <http://experiment.worldcat.org/entity/work/data/359565000#Topic/usagers> ; # Usagers
   schema:about <http://experiment.worldcat.org/entity/work/data/359565000#Topic/relations_administration_usagers> ; # Relations administration-usagers
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   schema:about <http://experiment.worldcat.org/entity/work/data/359565000#Topic/services_publics_participation_des_citoyens> ; # Services publics--Participation des citoyens
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