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Utilizing the 3Ms of Process Improvement : a Step-by-Step Guide to Better Outcomes Leading to Performance Excellence.

Author: Richard Morrow
Publisher: Hoboken : CRC Press, 2012.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms--Measure, Manage to Measure, and Make-it-Easy. Complete with forms, templates, and case studies from the aviation and manufacturing industries, Utilizing  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Morrow, Richard.
Utilizing the 3Ms of Process Improvement : A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence.
Hoboken : CRC Press, ©2012
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Richard Morrow
ISBN: 9781439895658 1439895651
OCLC Number: 794328346
Description: 1 online resource (309 pages)
Contents: Front Cover; Dedication; Contents; Foreword; Acknowledgments; About the Author; Chapter 1 --
Overview of Process Improvement and the 3Ms; Chapter 2 --
Change Leadership; Chapter 3 --
Resistance to Change and Process Improvement; Chapter 4 --
Process Improvement Methodologies; Chapter 5 --
Roadmap for Process Improvement; Chapter 6 --
Chartering the Process Improvement Work; Chapter 7 --
Stakeholder Analysis; Chapter 8 --
Finding the Root Causes, Improving, and Controlling; Chapter 9 --
Utilizing the 3Ms: Measure, Manage to the Measure, and Make It Easier; Chapter 10 --
What to Measure. Chapter 11 --
Measure Risk to Achieve High ReliabilityChapter 12 --
Measurement as a System; Chapter 13 --
How to Share and Communicate Measurements; Chapter 14 --
3Ms: Manage to the Measure; Chapter 15 --
3Ms: Make It Easier; Chapter 16 --
High Reliability; Chapter 17 --
Summary; Appendix 2: Process Improvement Foundational Tools; Appendix 3: The Emancipation Proclamation; Appendix 4: Charter Template; Appendix 5: Stakeholder Analysis Template; Appendix 6: Hand Hygiene Data Collection Sheet; Appendix 7: Hand Hygiene Compliance Chart for Posting; Appendix 8: Measure: Data Collection Tool. Appendix 9: FMEA Severity, Occurrence, Detection TablesAppendix 10: The Soda Drink Challenge to Learn Attribute Agreement Analysis; Appendix 11: Gage Repeatability and Reproducibility Measurement System Analysis; Back Cover.

Abstract:

Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms--Measure, Manage to Measure, and Make-it-Easy. Complete with forms, templates, and case studies from the aviation and manufacturing industries, Utilizing the 3Ms of Process Improvement supplies step-by-step guidance on how to use the 3Ms to achieve performance excellence that lasts. Suitable for a wide audience--including suppliers, m.

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Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that Read more...

 
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