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Utilizing the 3Ms of Process Improvement in Healthcare : a Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership.

Author: Richard Morrow
Publisher: Hoboken : CRC Press, 2012.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Leading change in the right direction and sustaining that change is extremely difficult without managing the relevant measures, especially in today's healthcare environment. This book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership in healthcare. It includes healthcare case studies that illustrate the proper application of the 3Ms. Complete with forms and templates to  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Morrow, Richard.
Utilizing the 3Ms of Process Improvement in Healthcare : A Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership.
Hoboken : CRC Press, ©2012
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Richard Morrow
ISBN: 9781439895375 1439895376
OCLC Number: 794328345
Description: 1 online resource (307 pages)
Contents: Front Cover; Contents; Foreword; Acknowledgments; Preface; About the Author; Chapter 1 --
Overview of Process Improvement and the 3Ms; Chapter 2 --
Change Leadership; Chapter 3 --
Resistance to Change and Process Improvement; Chapter 4 --
Process Improvement Methodologies; Chapter 5 --
Roadmap for Process Improvement; Chapter 6 --
Chartering the Process Improvement Work; Chapter 7 --
Stakeholder Analysis; Chapter 8 --
Finding the Root Causes, Improving, and Controlling; Chapter 9 --
Utilizing the 3Ms: Measure, Manage to the Measure, and Make It Easier; Chapter 10 --
What to Measure. Chapter 11 --
Measure Risk to Achieve High ReliabilityChapter 12 --
Measurement as a System; Chapter 13 --
How to Share and Communicate Measurements; Chapter 14 --
3Ms: Manage to the Measure; Chapter 15 --
3Ms: Make It Easier; Chapter 16 --
High Reliability; Chapter 17 --
Summary; Appendix 1: Roadmap for Performance Excellence; Appendix 2: Process Improvement Foundational Tools; Appendix 3: The Emancipation Proclamation; Appendix 4: Charter Template; Appendix 5: Stakeholder Analysis Template; Appendix 6: Hand Hygiene Data Collection Sheet; Appendix 7: Hand Hygiene Compliance Chart for Posting. Appendix 8: Measure Data Collection ToolAppendix 9: FMEA Severity, Occurrence, Detection Tables; Appendix 10: The Soda Drink Challenge to Learn Attribute Agreement Analysis; Back Cover.

Abstract:

Leading change in the right direction and sustaining that change is extremely difficult without managing the relevant measures, especially in today's healthcare environment. This book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership in healthcare. It includes healthcare case studies that illustrate the proper application of the 3Ms. Complete with forms and templates to facilitate application of the 3Ms, the text describes a culture change method that is based on changing behaviors.

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Utilizing the 3Ms of Process Improvement in Healthcare supplies step-by-step guidance on how to use the 3Ms of change leadership to improve healthcare processes. Complete with forms, templates, and Read more...

 
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