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Utilizing the 3Ms of process improvement in healthcare : a roadmap to high reliabiliy using lean, Six Sigma, and Change Leadership

Author: Richard Morrow
Publisher: Boca Raton, FL : CRC Press/Taylor & Francis Group, 2012.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Richard Morrow
ISBN: 9781439895351 143989535X
OCLC Number: 765784331
Description: xxviii, 292 pages : illustrations ; 26 cm
Contents: Overview of process improvement and the 3Ms : outcomes are results of processes --
Change leadership --
Resistance to change and process improvement forces against change : resistance, time, natural laws --
Process improvement methodologies : overview of the most popular methodologies --
Roadmap for process improvement --
Chartering the process improvement work --
Stakeholder analysis : purpose of stakeholder analysis --
Finding the root causes, improving and controlling explore together --
Utilizing the 3Ms : measure, manage to the measure, and make it easier --
What to measure : hidden factory of rework and Swiss cheese --
Measure risk to achieve high reliability --
Measurement as a system : overview --
How to share and communicate measurements --
3Ms : manage to the measure --
3Ms : make it easier --
High reliability --
Summary : utilizing the 3Ms is the answer to process improvement that is real and sustains.
Other Titles: Utilizing the three Ms of process improvement in healthcare
Responsibility: Richard Morrow ; foreword by Erin DuPree.

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In this book, Rick Morrow provides a clear, structured, and disciplined approach to improving processes and systems in healthcare, an industry in great need of improvement. He gives readers great Read more...

 
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