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Détails
| Format : | Livre |
|---|---|
| Tous les auteurs / collaborateurs : |
Patricia Puliam Phillipss; Jack J Phillips |
| ISBN : | 0787985325 9780787985325 |
| Numéro OCLC : | 488042681 |
| Description : | 425 s. |
| Contenu : | List of Exhibits, Figures, and Tables. Preface. Acknowledgments. Chapter One: Building a Comprehensive Evaluation Process. Chapter Two: Defining Needs and Objectives: Ensuring Business Alignment. Chapter Three: Measuring Inputs and Indicators. Chapter Four: Measuring Reaction and Planned Action. Chapter Five:Measuring Learning and Confidence. Chapter Six: Measuring Application and Implementation. Chapter Seven: Measuring and Isolating the Impact of Programs. Chapter Eight: Identifying Benefits and Costs, and Calculating ROI. Chapter Nine: Measuring the Hard to Measure and the Hard to Value: Intangible Benefits. Chapter Ten: Reporting Results. Chapter Eleven: Implementing and Sustaining a Comprehensive Evaluation System. Appendix: How Results-Based Are Your Workplace Learning and Performance Programs? An Assessment for the L&D Staff . Glossary. Index. About the Authors. |
Résumé :
Presented in an easy to read format, The Value of Learning shows learning and development specialists how to capture six types of data to demonstrate the value from learning and development. Concepts that are used are not only useful but can also be used to make changes immediately in practices to help plan for future change.
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Synopsis de l’éditeur
"The authors are renowned for their work as advocates of the ROI concept in training." (T + D, Dec 2007)
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