skip to content
Viewing library metrics from different perspectives : inputs, outputs, and outcomes Preview this item
ClosePreview this item
Checking...

Viewing library metrics from different perspectives : inputs, outputs, and outcomes

Author: Robert E Dugan; Peter Hernon; Danuta A Nitecki
Publisher: Santa Barbara, Calif. : Libraries Unlimited, ©2009.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

This guidebook shows academic libraries how to use innovative new performance metrics to achieve greater accountability and higher levels of service.

Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy online

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Statistics
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Robert E Dugan; Peter Hernon; Danuta A Nitecki
ISBN: 9781591586654 1591586658
OCLC Number: 320194102
Awards: Winner of The Greenwood Publishing Group Award for the Best Book in Library Literature 2010 (United States)
Description: xv, 346 pages : illustrations ; 26 cm
Contents: Introduction --
Related literature --
Assessment and evaluation --
The library perspective --
The customer perspective --
The institutional perspective--
The stakeholder perspective --
Benchmarking and best practices --
Metrics for marketing and public relations --
Management information systems --
Utilizing metrics: interpretation, synthesis, and presentation --
The joys of metrics --
Appendices : A. Inputs: library perspective (reported as numbers) --
B. Inputs: library perspective (reported as ratios/percentages) --
C. Outputs: library perspective (reported as numbers) --
D. Outputs: library perspective (reported as ratios/percentages) --
E. Selected examples of process metrics --
F. Selected examples of trend metrics --
G. Examples of qualitative metrics --
H. Customer perspective --
I. Institutional perspective --
J. Stakeholder perspectives (examples) --
K. Selected metrics used by libraries for benchmarking and best practices --
L. Marketing and public relations --
M. Selected metrics from library reports --
N. Some metrics related to scholarly communication --
O. COUNTER Code of Practice, release 3 (August 2008).
Responsibility: Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki.

Reviews

Editorial reviews

Publisher Synopsis

"Viewing Library Metrics from Different Perspectives is well worth the effort to acclimate to a brave new library language. Thus the authors succeed in making a convincing case for the merit of Read more...

 
User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/320194102> # Viewing library metrics from different perspectives : inputs, outputs, and outcomes
    a schema:CreativeWork, schema:Book ;
    library:oclcnum "320194102" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/cau> ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/197166493#Place/santa_barbara_calif> ; # Santa Barbara, Calif.
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/academic_libraries_united_states> ; # Academic libraries--United States
    schema:about <http://id.worldcat.org/fast/997397> ; # Libraries--Evaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/academic_libraries_united_states_evaluation> ; # Academic libraries--United States--Evaluation
    schema:about <http://dewey.info/class/025.5877/e22/> ;
    schema:about <http://id.worldcat.org/fast/997999> ; # Library statistics
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/bibliotheksstatistik> ; # Bibliotheksstatistik
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/wissenschaftliche_bibliothek> ; # Wissenschaftliche Bibliothek
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/library_statistics_united_states> ; # Library statistics--United States
    schema:about <http://id.worldcat.org/fast/794997> ; # Academic libraries
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/library_services_standards_united_states> ; # Library Services--standards--United States
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Place/united_states> ; # United States.
    schema:about <http://id.loc.gov/authorities/classification/Z669> ;
    schema:about <http://id.worldcat.org/fast/795036> ; # Academic libraries--Evaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/data_interpretation_statistical> ; # Data Interpretation, Statistical
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/statistics_as_topic> ; # Statistics as Topic
    schema:about <http://id.worldcat.org/fast/997527> ; # Libraries and institutions
    schema:about <http://id.worldcat.org/fast/1736544> ; # Libraries and colleges
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/evaluation_studies_as_topic> ; # Evaluation Studies as Topic
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Place/usa> ; # USA.
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/evaluation> ; # Evaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/197166493#Topic/libraries_united_states_evaluation> ; # Libraries--United States--Evaluation
    schema:bookFormat bgn:PrintBook ;
    schema:contributor <http://viaf.org/viaf/107459138> ; # Peter Hernon
    schema:contributor <http://viaf.org/viaf/56832279> ; # Danuta A. Nitecki
    schema:copyrightYear "2009" ;
    schema:creator <http://viaf.org/viaf/117216724> ; # Robert E. Dugan
    schema:datePublished "2009" ;
    schema:description "Introduction -- Related literature -- Assessment and evaluation -- The library perspective -- The customer perspective -- The institutional perspective-- The stakeholder perspective -- Benchmarking and best practices -- Metrics for marketing and public relations -- Management information systems -- Utilizing metrics: interpretation, synthesis, and presentation -- The joys of metrics -- Appendices : A. Inputs: library perspective (reported as numbers) -- B. Inputs: library perspective (reported as ratios/percentages) -- C. Outputs: library perspective (reported as numbers) -- D. Outputs: library perspective (reported as ratios/percentages) -- E. Selected examples of process metrics -- F. Selected examples of trend metrics -- G. Examples of qualitative metrics -- H. Customer perspective -- I. Institutional perspective -- J. Stakeholder perspectives (examples) -- K. Selected metrics used by libraries for benchmarking and best practices -- L. Marketing and public relations -- M. Selected metrics from library reports -- N. Some metrics related to scholarly communication -- O. COUNTER Code of Practice, release 3 (August 2008)."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/197166493> ;
    schema:genre "Statistics"@en ;
    schema:inLanguage "en" ;
    schema:name "Viewing library metrics from different perspectives : inputs, outputs, and outcomes"@en ;
    schema:productID "320194102" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/320194102#PublicationEvent/santa_barbara_calif_libraries_unlimited_2009> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/197166493#Agent/libraries_unlimited> ; # Libraries Unlimited
    schema:url <http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018942351&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA> ;
    schema:url <http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018942351&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA> ;
    schema:workExample <http://worldcat.org/isbn/9781591586654> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/320194102> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/197166493#Agent/libraries_unlimited> # Libraries Unlimited
    a bgn:Agent ;
    schema:name "Libraries Unlimited" ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Place/santa_barbara_calif> # Santa Barbara, Calif.
    a schema:Place ;
    schema:name "Santa Barbara, Calif." ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Place/united_states> # United States.
    a schema:Place ;
    schema:name "United States." ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Topic/academic_libraries_united_states_evaluation> # Academic libraries--United States--Evaluation
    a schema:Intangible ;
    schema:hasPart <http://id.loc.gov/authorities/subjects/sh97007871> ;
    schema:name "Academic libraries--United States--Evaluation"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Topic/bibliotheksstatistik> # Bibliotheksstatistik
    a schema:Intangible ;
    schema:name "Bibliotheksstatistik"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Topic/data_interpretation_statistical> # Data Interpretation, Statistical
    a schema:Intangible ;
    schema:name "Data Interpretation, Statistical"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Topic/evaluation_studies_as_topic> # Evaluation Studies as Topic
    a schema:Intangible ;
    schema:name "Evaluation Studies as Topic"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Topic/library_services_standards_united_states> # Library Services--standards--United States
    a schema:Intangible ;
    schema:name "Library Services--standards--United States"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Topic/statistics_as_topic> # Statistics as Topic
    a schema:Intangible ;
    schema:name "Statistics as Topic"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/197166493#Topic/wissenschaftliche_bibliothek> # Wissenschaftliche Bibliothek
    a schema:Intangible ;
    schema:name "Wissenschaftliche Bibliothek"@en ;
    .

<http://id.worldcat.org/fast/1736544> # Libraries and colleges
    a schema:Intangible ;
    schema:name "Libraries and colleges"@en ;
    .

<http://id.worldcat.org/fast/794997> # Academic libraries
    a schema:Intangible ;
    schema:name "Academic libraries"@en ;
    .

<http://id.worldcat.org/fast/795036> # Academic libraries--Evaluation
    a schema:Intangible ;
    schema:name "Academic libraries--Evaluation"@en ;
    .

<http://id.worldcat.org/fast/997397> # Libraries--Evaluation
    a schema:Intangible ;
    schema:name "Libraries--Evaluation"@en ;
    .

<http://id.worldcat.org/fast/997527> # Libraries and institutions
    a schema:Intangible ;
    schema:name "Libraries and institutions"@en ;
    .

<http://id.worldcat.org/fast/997999> # Library statistics
    a schema:Intangible ;
    schema:name "Library statistics"@en ;
    .

<http://viaf.org/viaf/107459138> # Peter Hernon
    a schema:Person ;
    schema:familyName "Hernon" ;
    schema:givenName "Peter" ;
    schema:name "Peter Hernon" ;
    .

<http://viaf.org/viaf/117216724> # Robert E. Dugan
    a schema:Person ;
    schema:birthDate "1952" ;
    schema:familyName "Dugan" ;
    schema:givenName "Robert E." ;
    schema:name "Robert E. Dugan" ;
    .

<http://viaf.org/viaf/56832279> # Danuta A. Nitecki
    a schema:Person ;
    schema:familyName "Nitecki" ;
    schema:givenName "Danuta A." ;
    schema:name "Danuta A. Nitecki" ;
    .

<http://worldcat.org/isbn/9781591586654>
    a schema:ProductModel ;
    schema:isbn "1591586658" ;
    schema:isbn "9781591586654" ;
    .

<http://www.worldcat.org/title/-/oclc/320194102>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
    schema:about <http://www.worldcat.org/oclc/320194102> ; # Viewing library metrics from different perspectives : inputs, outputs, and outcomes
    schema:dateModified "2018-07-19" ;
    void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.