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|All Authors / Contributors:||
Catherine Mancel; Éric Debarbieux; Université de Bordeaux II.
|Description:||491 f. en 2 vol. : tabl., graph. ; 30 cm.|
|Responsibility:||Catherine Mancel ; sous la dir. d'Éric Debarbieux.|
This work tries to break with the "common sense" approach of the problem of violence in the working place too often qualified as "moral harassment". The first part after investigating the existence of the phenomenon, attempts to provide a definition and an empirical study of the issue through the actors' viewpoint. Then it presents the methodology (questionnaires and face to face interviews), followed by a state of the art of the studies completed in France according to various to various approaches, and this at a national and international level. The 2nd part describes and analyses the historical shift from violence of work to violence in the working environment. This historical approach enables the reader to better understand the evolution of the social role of work in human beings' life. A 3nd part is dedicated to the research results. We investigate the definition on a more accurate basis so that we can better comprehend according to the sample's results what violence in the working environment is. We included a presentation of the various types of violence at work, such as physical violence, stress or moral harassment. This part of the survey also allowed to determine the different forms and aspects of moral harassment as well as to designing a typology. Then we present the results of the victimisation survey that is to say the assessment of the importance of the issue together with a sociological presentation of the victims, agressors and companies. We also take into account the consequences of such a victimisation in terms of social cost. Moreover, we investigate moral harassment in the public sector, more specifically the Education sector. This section studies the legal aspects of moral harassment defined by the social modernization policy in France. To conclude, we highlight the contributions of this thesis work in the working environment. As well as a synthesis of the already existing knowledge about the issue, it shows how new forms of violence in the working place (moral harassment, psychological abuse) are the consequence of another step in the slow process of moral civilization (Elias, 1973). Thus we show that this is not a new form of domination or symbolical violence (Bourdieu, 1993, 1997). We suggest through this research another way of considering a new societal phenomenon.