详细书目
| 附加的形体格式: | Online version: Kovacs, Diane K. (Diane Kaye), 1962- Virtual reference handbook. New York : Neal-Schuman Publishers, c2007 (OCoLC)741860510 |
|---|---|
| 材料类型: | 互联网资源 |
| 文件类型: | 书, 互联网资源 |
| 所有的著者/提供者: |
Diane K Kovacs |
| ISBN: | 1555705987 9781555705985 |
| OCLC号码: | 74915516 |
| 描述: | xvii, 132 p. ; 23 cm. |
| 内容: | Technical, communications, and reference skills and knowledge for virtual reference librarians -- Acquire and improve technical skills and knowledge for virtual reference -- Practice and expand communications skills and knowledge for the virtual reference interview -- Maintain and build reference skills and knowledge. |
| 责任: | Diane K. Kovacs. |
| 更多信息: |
摘要:
Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.
标签
添加标签 目的是为 "The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments".
争取是第一个!
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相关主题:(3)
- Electronic reference services (Libraries)
- Bibliothèques -- Services de référence.
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