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Virtual reference service : from competencies to assessment แสดงตัวอย่างรายการนี้
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Virtual reference service : from competencies to assessment

ผู้แต่ง: R David Lankes; Philip Nast
สำนักพิมพ์: New York : Neal-Schuman Publishers, ©2008.
ชุด: Virtual reference desk series.
ครั้งที่พิมพ์/รูปแบบ:   Print book : ภาษาอังกฤษดูครั้งที่พิมพ์และรูปแบบ
ฐานข้อมูล:WorldCat
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Discusses the building of consortia, motivational and coaching techniques for staff, instant messaging options, the creation of subject-specific taxonomies, how to improve interpersonal  อ่านมากขึ้น…

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ประเภท/แบบฟอร์ม Case studies
รูปแบบทางกายภาพเพิ่มเติม Online version:
Virtual reference service.
New York : Neal-Schuman Publishers, ©2008
(OCoLC)682390876
ขนิดวัสดุ: ทรัพยากรอินแทอร์เน็ต
ประเภทของเอกสาร: หนังสือ, แหล่งข้อมูลอินเทอร์เน็ต
ผู้แต่งทั้งหมด : ผู้แต่งร่วม R David Lankes; Philip Nast
ISBN: 9781555705282 1555705286 1856046389 9781856046381
OCLC Number: 145732820
คำอธิบาย: xv, 206 pages : illustrations ; 23 cm.
สารบัญ: Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump --
Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet --
Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson --
Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith --
The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios --
Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford --
Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper --
Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina --
A comprehensive VR training program / Joann Wasik.
ชื่อชุด: Virtual reference desk series.
ความรับผิดชอบ: R. David Lankes [and others] ; edited by Philip Nast.
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"Virtual reference services in Britain have developed somewhat differently from those in the USA but useful pointers will be gained by reviewing the research and experience reported in this volume." อ่านมากขึ้น…

 
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