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The well-managed healthcare organization

Author: John R Griffith
Publisher: Chicago, Ill. : Health Administration Press, ©1999.
Edition/Format:   Print book : English : 4th edView all editions and formats
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Additional Physical Format: Online version:
Griffith, John R.
Well-managed healthcare organization.
Chicago, Ill. : Health Administration Press, ©1999
Document Type: Book
All Authors / Contributors: John R Griffith
ISBN: 1567931022 9781567931020
OCLC Number: 40608553
Description: xxii, 703 pages : illustrations ; 26 cm
Contents: Emergence of the Healthcare Organization --
Forces for Change in Healthcare --
The Premise of "The Well-Managed Healthcare Organization" --
The Building Blocks: Healthcare Organizations at the Start of the Century --
Governing: Making Healthcare Organizations Responsive to Their Environment --
Relating Healthcare Organizations to Their Environment --
Understanding the Forces Shaping Organizations --
Applying the Theory to Healthcare Organizations --
Important Customer Motivations --
Important Member Motivations --
The Future for the Well-Managed Healthcare Organization: A New Vision of Good Care --
Leading Strategies at the Turn of the Century --
The Governing Board --
Membership --
Education and Information Support --
Structure for an Effective Corporate Board --
Subsidiary and Joint Venture Boards --
Measures of Board Effectiveness --
The Executive Office --
Leadership --
Selecting Executive Personnel --
Organization --
Measures of Executive Performance --
Encouraging Effective Executive Office Performance --
Designing the Healthcare Organization --
The Informal Organization and Organization Culture --
The Accountability Hierarchy, or Formal Organization --
The Collateral Organization, or Decision-Making Structure --
Multi-unit Organizations --
Measuring Performance --
Advantages of Quantitative Information --
Criteria for Measurement Systems --
Kinds of Quantitative Information --
Approaches to Quantification --
Using Measures to Improve Performance --
Monitoring and Controlling --
Caring: Building Quality of Clinical Service.
Responsibility: John R. Griffith.
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