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When talk works : profiles of mediators

Author: Deborah M Kolb
Publisher: San Francisco, Calif. Jossey-Bass ©2001
Series: Conflict resolution
Edition/Format:   Print book : English : 1. ed., [4. print.View all editions and formats
Summary:

An intimate look at how twelve mediators achieve extraordinary results. At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback.

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Deborah M Kolb
ISBN: 0787910902 9780787910907 1555426409 9781555426408
OCLC Number: 845827200
Description: XXI, 513 S Ill. 23 cm
Contents: Preface xiii The Authors xvii Introduction Another Way to Settle Disputes: The Practice of Meditation 1Deborah M. Kolb Part One The Professionals 1 Frances Butler: Questions That Lead to Answers in Child Custody Mediation 17Kenneth Kressel 2 Patrick Davis: To Bring Out the Best To Undo a Little Pain in Special Education Mediation 61Susan S. Silbey 3 Howard Bellman: Using Bundles of Input to Negotiate an Environmental Dispute 105Christine B. Harrington 4 William Hobgood: Conditioning Parties in Labor Grievances 149Deborah M. Kolb 5 Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation 191Austin Sarat Part Two Builders of the Field 6 Albie M. Davis: Community Mediation as Community Organizing 245Sally Engle Merry 7 Eric Green: finding Alternatives to Litigation in Business Disputes 279Lavinia E. Hall 8 Lawrence Susskind: Activist Mediation and Public Disputes 309John Forester Part Three Extending the Reach of Mediation 9 Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication 359William M. O Barr 10 Jimmy Carter: The Power of Moral Suasion in International Mediation 375Eileen F. Babbitt 11 Linda Colburn: On-the Spot Mediation in a Public Housing Project 395Neal Milner 12 Joseph Elder: Quiet Peacemaking in a Civil War 427Thomas Princen Conclusion The Realities of Making Talk Work 459Deborah M. Kolb and Kenneth Kressel Index 495
Series Title: Conflict resolution
Responsibility: Deborah M. Kolb and Associates

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"Insightful and highly readable. The best examination of what successful mediators actually do. Anyone who wants to settle a dispute will learn a lot from these profiles." --Roger Fisher, coauthor, Read more...

 
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