Yes, my mother was right, I DID need to read this book. Actually, EVERYONE should read this book. And now that I've read it, I need to go buy my own copy to keep on hand. Jim Petersen does a wonderful job of explaining how we go "flat-brained" when we're under stress or under attack, and I love that he also gives concrete steps and techniques to use to recover from that and open communication lines back up by really and truly LISTENING to what other people are trying to tell us. We definitely need the Talker/Listener cards to use in our home, and I may create one to take to work with me, too.
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