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Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word

Author: Mark Bowden; Andrew Ford
Publisher: New York : McGraw-Hill, ©2013.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

When you are selling, the way you deliver your message will matter as much as, or more than, what you actually say. In this book, the authors reveal nonverbal communication skills guaranteed to give  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Mark Bowden; Andrew Ford
ISBN: 9780071793001 0071793003 9780071793018 0071793011
OCLC Number: 793223464
Description: xxiv, 276 pages : illustrations ; 23 cm
Contents: Primary impressions --
Winning trust with a wave of your hand --
Types and territory --
A tribal bazaar --
Realizing relationships in sales --
Opening and closing acts --
The complex sale --
C-suite selling --
Fire and ice --
Sales intelligence --
Coaching a racehorse.
Responsibility: Mark Bowden ; with Andrew Ford.

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