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Wired marketing : energizing business for e-commerce
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Wired marketing : energizing business for e-commerce

Author: Glenn Hardaker; Gary Graham
Publisher: Chichester ; New York : Wiley, ©2001.
Edition/Format:   Book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Glenn Hardaker; Gary Graham
ISBN: 0471496456 9780471496458
OCLC Number: 45610109
Description: xiv, 266 p. : ill. ; 24 cm.
Contents: Part 1 Marketing transformation on the Internet --
Chapter 1 Introduction to Internet marketing 3 --
Marketing concept: a brief history 4 --
Electronic commerce and the Internet revolution 9 --
Online selling through the Internet 13 --
Evolution from direct into interactive online marketing 14 --
Chapter 2 Business models for interactive marketing 21 --
Evolution of Internet-based business models 22 --
Emerging role of syndication 32 --
Model implementation and evaluation 34 --
Chapter 3 Online resources for Internet marketing technologies 39 --
Interactive marketing information systems 40 --
Route map to the foundations of Internet technology 41 --
Communications infrastructure for web-based marketing 47 --
Cyberspace information for interactive marketing 53 --
Building your market intelligence tools 56 --
Part 2 Interactive marketing and the marketing process --
Chapter 4 Marketing communications on the Internet 63 --
Process of online marketing communications 63 --
E-business grid for integrated marketing communication 68 --
Interactive marketing communication tools 74 --
Technological developments for marketing communication 82 --
Chapter 5 Internet customer and relationship marketing 89 --
Theoretical basis of relationship marketing 91 --
Buyer-supplier relationships on the Internet 94 --
Developing web relations 97 --
Strategic benefits of virtual relationships 99 --
Chapter 6 New buyer behaviour directions through virtual communities 103 --
Interactive marketing directions for e-commerce 103 --
Marketing transformation through virtual environments 109 --
Evolution of buyer behaviour concepts on the World Wide Web 116 --
Hypermedia support for new media based buyer behaviour 121 --
Part 3 Managing your customer through e-commerce --
Chapter 7 Supply chain management for Internet commerce 129 --
Structural and supply chain redesign issues 130 --
Potential role of the Internet 132 --
Virtual sourcing 137 --
Supplier sourcing decision 140 --
Developing partnerships on the Internet 141 --
Performance measurement on the Internet 142 --
Chapter 8 Consumer on-line payment solutions for e-commerce 149 --
An integrated approach towards e-commerce 149 --
Vital components for consumer online e-commerce 153 --
Steps in processing online credit card transactions 156 --
How to build a successful e-commerce site 160 --
Products and tools for building your e-commerce site 163 --
Chapter 9 Privacy and security issues for e-commerce 169 --
Electronic commerce safety and network security 170 --
Authentication 174 --
Securing data integrity, privacy and accountability 176 --
Chapter 10 Marketing ethics on the Internet 191 --
Emergence of accountable marketing 192 --
Working towards a code of ethical conduct on the Web 194 --
Main issues of ethical concern 195 --
Rules of ownership 199 --
Enforcement and operationalizing ethical codes 203 --
Part 4 Internet tools for wired marketing --
Chapter 11 Advanced web technology for interactive marketing 211 --
Intersection between marketing and open-source solutions 212 --
Intelligent agent software for personalized information and e-commerce 214 --
Mobile push and pull technologies 220 --
Web-to-database integration 224 --
Broadband application across the Web 228 --
Chapter 12 Strategic Internet marketing planning 235 --
Business and market analysis 237 --
Integrated online marketing communications strategies 239 --
Internet marketing: planning development paths 243 --
Internet marketing budget and resources allocation 245 --
Risk analysis and contingency planning 248.
Responsibility: Glenn Hardaker, Gary Graham.

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