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Working in a multicultural world : a guide to developing intercultural competence

Author: Luciara Nardon
Publisher: Toronto : University of Toronto Press, [2017] ©2017
Edition/Format:   eBook : Document : EnglishView all editions and formats
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<P>In <I>Working in a Multicultural World</I>, Nardon offers a comprehensive framework for understanding intercultural interactions and developing skills for successful intercultural situations.</P>
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Genre/Form: Electronic books
Additional Physical Format: (OCoLC)980681583
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Luciara Nardon
ISBN: 9781442625006 1442625007
OCLC Number: 1007520590
Description: 1 online resource
Contents: ""Cover""; ""Copyright""; ""Dedication""; ""Contents""; ""List of Figures""; ""Acknowledgments""; ""Foreword""; ""Preface""; ""How to Use This Book""; ""Overview of the Book""; ""1 Working in a Multicultural World""; ""The Challenges and Benefits of Intercultural Interactions""; ""Intercultural Competence""; ""Intercultural Learning""; ""Stages in Intercultural Development""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""2 Building Intercultural Competence through Reflection""; ""Reflection and Intercultural Competence""; ""The Reflective Process"" ""Making the Most of Reflections""""Becoming Reflective""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""3 Situating Intercultural Interactions""; ""Putting Things in Context: Situating Intercultural­Interactions""; ""Situational Awareness: Thinking and Acting in Context""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""4 Understanding Culture""; ""Culture and Behavior""; ""Cultural Self-awareness""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""5 Understanding Individual Differences"" ""Individual Characteristics and Intercultural Interactions""""Managing Identities""; ""Self-awareness""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""6 Understanding Situations""; ""Situational Strength""; ""Role Expectations""; ""Physical Setting""; ""Managing Intercultural Situations""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""7 Managing Feelings""; ""Intercultural Interactions and Feelings""; ""Emotional Self-awareness""; ""Thoughts, Feelings, and Actions""; ""Working with Our Feelings""; ""Developing Empathy""; ""The Road Ahead"" ""Reflective Exercise""""Key Points""; ""8 Communicating across Cultures""; ""Culture and Common Ground""; ""Estimating Common Ground""; ""Creating Common Ground""; ""Dealing with Conflicts through Communication""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""9 Moving Forward""; ""Interacting in an Enacted World""; ""Continuous Development""; ""Concluding Thoughts""; ""The Road Ahead""; ""Reflective Exercise""; ""Key Points""; ""Appendix A: Cross-cultural Studies""; ""Appendix B: Comprehensive Reflection Assignment""; ""Notes""
Responsibility: Luciara Nardon.
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Abstract:

In Working in a Multicultural World, Nardon offers a comprehensive framework for understanding intercultural interactions and developing skills for successful intercultural situations.  Read more...

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