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Working the night shift : women in India's call center industry

Author: Reena Patel
Publisher: Stanford, Calif. : Stanford University Press, ©2010.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Explores how beliefs about what constitutes 'women's work' are evolving in response to globalization. This book uncovers how call center employment affects their lives, mainly as it relates to the  Read more...

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Additional Physical Format: Online version:
Patel, Reena, 1970-
Working the night shift.
Stanford, Calif. : Stanford University Press, ©2010
(OCoLC)761308756
Document Type: Book
All Authors / Contributors: Reena Patel
ISBN: 9780804769136 0804769133 9780804769143 0804769141
OCLC Number: 437186903
Description: xii, 191 pages : illustrations, map ; 24 cm
Contents: Off-shoring customer service : a new global order --
Mobility-morality narratives --
Traveling at night --
Fast money, family survival, and the consumer class --
On the home front --
Social mobility : other openings and constrictions --
Conclusion.
Responsibility: Reena Patel.

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"[T]hose who seek an understanding of the world of women in the call center industry will find this book fascinating. Readers will find rich descriptions of the experiences of a number of Indian Read more...

 
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