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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/38966098 Title: Working with emotional intelligence Author: Daniel Goleman Publisher: New York : Bantam Books, 1998. ISBN/ISSN: 0553104624 9780553104622 OCLC:38966098

  
  

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Working with emotional intelligence

Author:	Daniel Goleman
Publisher:	New York : Bantam Books, 1998.
Edition/Format:	Book : EnglishView all editions and formats
Summary:	"The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered." "For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today--and the future. Book jacket."--BOOK JACKET.  Read more...
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