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Working with Microsoft Dynamics CRM 4.0

Author: Jim Steger; Mike Snyder
Publisher: Redmond, Wash. : Microsoft Press, ©2008.
Edition/Format:   Book : English : 2nd edView all editions and formats
Database:WorldCat
Summary:
Describes the features and functions of Microsoft CRM, covering such topics as managing information access, creating custom reports, integrating Microsoft CRM with other applications, and automating business processes.
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Document Type: Book
All Authors / Contributors: Jim Steger; Mike Snyder
ISBN: 9780735623781 0735623783
OCLC Number: 166367570
Notes: In earlier edition, Mike Snyder's name appears as first author.
Includes index.
Description: xxi, 615 pages : illustrations ; 23 cm
Contents: Part I Overview and Setup 1 - Microsoft Dynamics CRM 4.0 Overview 2 - Setup and Common Tasks 3 - Managing Security and Information Access Part II Customization 4 - Entity Customization: Concepts and Attributes 5 - Entity Customization: Forms and Views 6 - Entity Customization: Relationships, Custom Entities, and Site Map 7 - reporting and Analysis 8 - Workflow Part III Extending Microsoft Dynamics CRM 9 - Microsoft Dynamics CRM 4.0 SDK 10- Form Scripting and Extensions Index
Responsibility: Jim Steger, Mike Snyder.

Abstract:

Describes the features and functions of Microsoft CRM, covering such topics as managing information access, creating custom reports, integrating Microsoft CRM with other applications, and automating business processes.

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