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Working with Microsoft Dynamics CRM 4.0 Titelvorschau
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Working with Microsoft Dynamics CRM 4.0

Autor: Jim Steger; Mike Snyder
Verlag: Redmond, Wash. : Microsoft Press, ©2008.
Ausgabe/Medienart   Gedrucktes Buch : Englisch : 2nd edAlle Ausgaben und Medienarten anzeigen
Zusammenfassung:
Describes the features and functions of Microsoft CRM, covering such topics as managing information access, creating custom reports, integrating Microsoft CRM with other applications, and automating business processes.
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Dokumenttyp Buch
Alle Autoren: Jim Steger; Mike Snyder
ISBN: 9780735623781 0735623783
OCLC-Nummer: 166367570
Anmerkungen: In earlier edition, Mike Snyder's name appears as first author.
Includes index.
Beschreibung: xxi, 615 pages : illustrations ; 23 cm
Inhalt: Introduction --
Overview and Setup --
1. Microsoft Dynamics CRM 4.0 Overview --
2. Setup and Common Tasks --
3. Managing Security and Information Access --
Customization --
4. Entity Customization: Concepts and Attributes --
5. Entity Customization: Forms and Views --
6. Entity Customization: Relationships, Custom Entities, and Site Map --
7. Reporting and Analysis --
8. Workflow --
Extending Microsoft Dynamics CRM --
9. Microsoft Dynamics CRM 4.0 SDK --
10. Form Scripting and Extensions.
Verfasserangabe: Jim Steger, Mike Snyder.

Abstract:

Describes the features and functions of Microsoft CRM, covering such topics as managing information access, creating custom reports, integrating Microsoft CRM with other applications, and automating business processes.

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